{"id":744,"date":"2015-03-03T03:50:56","date_gmt":"2015-03-03T03:50:56","guid":{"rendered":"http:\/\/www.morethanenglish.co.uk\/?page_id=744"},"modified":"2015-03-03T03:50:56","modified_gmt":"2015-03-03T03:50:56","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/affectionate-pasteur.212-227-183-170.plesk.page\/?page_id=744","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\n\t\t\t<div id=\"main_wrapper\" class=\"yes\">\n\t\t\t<div class=\"row_wrapper\" style=\"padding-bottom: 120px;padding-top: 35px\">\n\t\t\t\t<\/p>\n<h1><strong>Terms and conditions 2026<\/strong><\/h1>\n<h6><a href=\"https:\/\/affectionate-pasteur.212-227-183-170.plesk.page\/wp-content\/uploads\/2025\/05\/Terms-and-Conditions-2025-More-Than-English-updated-January-31-2025.pdf\">Downloads Terms &amp; Conditions as a PDF<\/a><\/h6>\n<h6>More Than English Ltd<\/h6>\n<p><strong>Last updated: January 31, 2026<\/strong><\/p>\n<p>These terms and conditions will come into effect when More Than English accepts your booking. Our acceptance of your booking is signalled by sending you a booking confirmation and invoice (one document). By booking a course you are accepting the terms and conditions.<\/p>\n<h2><strong>Prices<\/strong><\/h2>\n<ul>\n<li>The courses fees are correct at the time of release, but may be changed without notice.<\/li>\n<\/ul>\n<h2><strong>Payment and bookings<\/strong><\/h2>\n<ul>\n<li>To secure a place on the summer school, you must complete all fields in our online booking form and pay a deposit of \u00a3600 at the time of booking. More Than English will inform all customers about any changes to Terms and Conditions.<\/li>\n<li>To retain a place on the summer school for which a deposit has been paid, the balance of the payment must be paid on or before May 30, 2026.<\/li>\n<li>To secure a place on the summer school on or after May 31, 2026, you must pay the full amount at the time of booking. Once More Than English has received your booking form we will send you a booking confirmation. Your booking is not confirmed until you have received the booking confirmation.<\/li>\n<\/ul>\n<h2><strong>Cancellation of a student\u2019s booking<\/strong><\/h2>\n<p>3.1 Notice of cancellation must be provided by email to <a href=\"mailto:david.meddows@morethanenglish.co.uk\">david.meddows@morethanenglish.co.uk<\/a> \u00a0and <a href=\"mailto:claire.norwood@morethanenglish.co.uk\">claire.norwood@morethanenglish.co.uk<\/a><\/p>\n<h2><strong>Cancellation charges will be applied thus:\u00a0<\/strong><\/h2>\n<p><strong>Book with confidence:<\/strong><\/p>\n<p>4.1<strong> If you cancel on or before May 30, 2026 you will lose your deposit (\u00a3600) only. <\/strong><\/p>\n<p>4.2<strong> If you cancel on or after May 31 2026, you will lose 100% of the full amount paid.<\/strong><\/p>\n<p><strong>4.3<\/strong> However, no refund <strong>will be issued to students wishing to cancel for whatever reason on or after the day their course has started.<\/strong> That is to say, no refund will be issued to students wishing to cancel for whatever reason on or after their arrival day.<\/p>\n<p><strong>4.4 In addition, no refund<\/strong>\u00a0will be given due to <strong>disinclination to travel<\/strong> for whatever reason <strong>after May 30, 2026.<\/strong><\/p>\n<p>4.5 No refund will be given for arriving later than the date booked or for failing to use services that have been paid for, even if a student is ill and not able to participate in the programme. Likewise, no refund will be given if a student chooses to leave the course early.<\/p>\n<h2><strong>Visas &amp; Electronic Travel Authorisation (ETA)<\/strong><\/h2>\n<p>5.1 <strong>All visitors who do not need a visa<\/strong> <strong>need an electronic travel authorisation (ETA)<\/strong> to travel to the UK. To apply, please download the app on your smartphone from the <a href=\"https:\/\/apps.apple.com\/us\/app\/uk-eta\/id6444912481\">App Store<\/a> or from <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=uk.gov.HomeOffice.ho3\">Google Play<\/a>. After you have applied it usually takes 3-days to get a result, but we <strong><u>strongly advise<\/u> you to apply <\/strong>as soon as possible.<\/p>\n<p>For more information, including when citizens of your country can apply, please visit the <a href=\"https:\/\/www.gov.uk\/guidance\/check-when-you-can-get-an-electronic-travel-authorisation-eta\">UK government website<\/a> or read the <a href=\"https:\/\/affectionate-pasteur.212-227-183-170.plesk.page\/en\/eta\/\">More Than English ETA blog<\/a>. This <a href=\"https:\/\/youtu.be\/uG1zaOMl63M\">\u2018how to apply\u2019 video<\/a> gives a useful overview of the application process.<\/p>\n<p>5.2 For students with passports from countries requiring a visa to enter the UK, More Than English will provide an <strong>Official Letter of Invitation<\/strong> confirming acceptance on the course. This can be used as supporting documentation for a visa application. We require payment in full before the letter is sent.<\/p>\n<h2><em>Cancellation due to visa rejection<\/em><\/h2>\n<p>5.3 For students holding passports from countries requiring a visa to enter the UK, it is important to apply for visas in a timely manner. If your visa application is rejected or delayed, you must inform us immediately by writing to <a href=\"mailto:david.meddows@morethanenglish.co.uk\">david.meddows@morethanenglish.co.uk<\/a> and <a href=\"mailto:claire.norwood@morethanenglish.co.uk\">claire.norwood@morethanenglish.co.uk<\/a>.<\/p>\n<p>5.4 If a visa application is rejected before June 20, 2026, <strong>on receipt of the rejection letter<\/strong>, we will return course fees in full minus the deposit and minus any banking or credit card charges or losses due to fluctuations in exchange rates.<\/p>\n<p>5.5 However, if a visa is rejected after June 20, 2026, you will lose 100% of the full amount.<\/p>\n<p>More Than English\u00a0<strong>strongly recommends<\/strong>\u00a0that students employ a visa agent to apply for the visa on their behalf.<\/p>\n<h2><em>Cancellation due to ETA rejection <\/em><\/h2>\n<p>5.6 (see also 5.1) <strong>All visitors who do not need a visa<\/strong> will <strong>need an electronic travel authorisation (ETA)<\/strong> to travel to the UK. It is important to apply for an ETA in a timely manner. If your ETA application is rejected or delayed, you must inform us immediately by writing to <a href=\"mailto:david.meddows@morethanenglish.co.uk\">david.meddows@morethanenglish.co.uk<\/a> and <a href=\"mailto:claire.norwood@morethanenglish.co.uk\">claire.norwood@morethanenglish.co.uk<\/a>.<\/p>\n<p>5.7 If your application for an ETA is rejected before June 20, 2026, <strong>on receipt of the rejection email<\/strong>, we will return course fees in full minus the deposit and minus any banking or credit card charges or losses due to fluctuations in exchange rates.<\/p>\n<p>5.8 However, if an application for an ETA is rejected after June 20, 2026, you will lose 100% of the full amount.<\/p>\n<h2><em>Cancellation due to failure to apply for an ETA<\/em><\/h2>\n<p>5.9 If a student is refused entry to the UK as a result of failure to apply for an ETA or failure to apply for an ETA on time, you will lose 100% of the full amount.<\/p>\n<h2><strong>Purchases online<\/strong><\/h2>\n<p>6.1 If you purchase online, there will be a \u2018cooling off period\u2019 of 7 working days during which you can cancel free of charge.<\/p>\n<p><strong>Consideration for requests for refunds on or after May 31, 2026:<\/strong><\/p>\n<p>7.1 In some situations More Than English will still consider offering a refund on or after May 31, 2026. However, such refunds will only be granted in exceptional circumstances at the sole discretion of More Than English. Any refund will be made to the same account that the courses fees were paid from.<\/p>\n<h2><strong>Changes or cancellation of a course<\/strong><\/h2>\n<p>8.1 More Than English reserves the right, without liability, to cancel a course if the required number of bookings is not reached or if other factors beyond the control of More Than English necessitate it. More Than English will make every effort to deliver the course as advertised, but we reserve the right to make changes without notice where necessary. If the premises (Moor Park School) is not available due to circumstances beyond our control, we reserve the right to seek to use alternative premises. Similarly, if Ludlow Golf Course or an excursion visitor attraction is not available due to circumstances beyond our control, we reserve the right to seek an alternative.<\/p>\n<h2><strong>Medical conditions<\/strong><\/h2>\n<p>9.1 More Than English seeks to welcome all students to our summer school. To enable us to assess whether your child\u2019s needs can be met, all medical conditions must be mentioned on the Medical Consent Form. Safety is our first priority and because of this, More Than English reserves the right to cancel a booking if all medical conditions are not disclosed on the Medical Consent Form. If a child arrives at the school with a medical condition that we did not know about, More Than English reserves the right to arrange early transportation home for that child, by the next available flight, at the parent or guardian\u2019s expense if it is determined that we do not have the resources to meet that child\u2019s needs and ensure their safety.<\/p>\n<h2><strong>English Language test<\/strong><\/h2>\n<p>10.1 Students take an English Language test prior to arrival. The reason for this is ensure that the child\u2019s selected Subjects and Specialisms are the perfect choice for them. If a student does not complete the test or receives help on their test and so does not achieve a test result that reflects their true English level, More Than English reserves the right to move the student to a more suitable course. Equally, More Than English cannot be held responsible if it is not possible in this situation immediately to move the student to a more suitable course.<\/p>\n<h2><strong>Behaviour of students<\/strong><\/h2>\n<p>11.1 More Than English staff are responsible for supervising students at all times and students must follow the instructions of staff.<\/p>\n<p>11.2 By making a booking, you are agreeing to More Than English\u2019s student code of conduct:<strong><br \/>\n<\/strong><\/p>\n<h2><strong>Student code of conduct<\/strong><\/h2>\n<p>12.1 More Than English reserves the right to arrange, by the next available flight, at their parent or guardian\u2019s expense, transportation home for any student whose behaviour falls in the category of a severe breach of the code of conduct. Severe breaches include, but are not limited to:<\/p>\n<ul>\n<li>Consumption of, purchase of or possession of cigarettes, e-cigarettes, drugs or alcohol<\/li>\n<li>Bullying other students: this includes, but is not limited to physical violence or any use of racist language<\/li>\n<li>Any behaviour that results in the safety of any student or staff member being put at risk<\/li>\n<li>Setting off the fire alarm for the wrong reason<\/li>\n<li>Going off-site without having permission<\/li>\n<li>Wilful damage of school property<\/li>\n<\/ul>\n<p>12.2 Where a student repeatedly commits lower level breaches of the rules, a letter will be written to the parent or agent explaining what has happened. The student will be told the changes in behaviour that are required for the situation to be rectified. If the student\u2019s behaviour does not improve, then, at the discretion of More Than English, transportation home for the student may be arranged at their parent or guardian\u2019s expense.<\/p>\n<p>12.3 \u00a0Students who are under 14 years old will be accompanied by More Than English staff at all times on excursions and during off-site activities.<\/p>\n<p>12.4 At the end of excursions, students must arrive at the coach meeting point on time. Students who are late will be accompanied by a staff member from More Than English in a taxi back to the campus at their parent or guardian\u2019s expense.<\/p>\n<h2><strong>Student Accommodation<\/strong><\/h2>\n<p>13.1 All requests regarding sharing accommodation with a named friend or sibling must be made on the booking form. More Than English will make every effort to ensure that accommodation requests are met, but does not guarantee that they will be. Students agree to sleep in the room assigned to them by More Than English.<\/p>\n<h2><strong>Choices<\/strong><\/h2>\n<ul>\n<li>The following choices are offered:<\/li>\n<\/ul>\n<ol>\n<li>Range of Subject course choices<\/li>\n<li>Range of Specialism course choices<\/li>\n<li>Range of optional Extra Adventure excursions<\/li>\n<li>Airport transfers:<\/li>\n<\/ol>\n<h1><strong>Airport Transfer Choices<\/strong><\/h1>\n<table width=\"728\">\n<tbody>\n<tr>\n<td width=\"728\">\n<p>More Than English&#8217;s\u00a0<strong><u>standard arrival \/ departure times<\/u><\/strong>\u00a0are for <strong>Heathrow<\/strong> (LHR) &amp; <strong>Birmingham<\/strong> (BHX) flights:<\/p>\n<p>\u2022<strong>\u00a0Arriving 1100-1600\u00a0<\/strong><\/p>\n<p>\u2022\u00a0<strong>Departing 1300-1700<\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<ul>\n<li><strong>Airport Transfers for students at More Than English\u2019s <\/strong><strong><u>standard arrival\/departure times<\/u><\/strong>:<\/li>\n<\/ul>\n<p>Free school coach airport transfers are included for students arriving\/departing from London, Heathrow (LHR) and Birmingham International Airport at (BHX) for flights arriving 1100-1600, flights departing 1300-1700.<\/p>\n<p><strong>15.2<\/strong> \u00a0\u00a0\u00a0\u00a0\u00a0<strong>Airport Transfers for students flying at <\/strong><strong>non-standard arrival\/departure times<\/strong><strong>:<\/strong><\/p>\n<p>Parents MUST please contact More Than English <strong>before<\/strong> booking a flight that is not at standard arrival\/departure times. This is because at non-standard times, we need to check the availability of transportation.<\/p>\n<h3><strong>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/strong><strong>15.2.1 Out-of-hours Airport Transfers: <\/strong><\/h3>\n<p>Out-of-hours Airport Transfers are <strong>not included<\/strong> and are subject to availability.<\/p>\n<h3><strong>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/strong><strong>15.2.2 Travel Form<\/strong><\/h3>\n<p>The More Than English <a href=\"https:\/\/form.jotform.com\/260085165902354\">Travel Form<\/a> must be completed for each student as soon as possible after booking and preferably within 2 weeks. The final deadline for submitting the <a href=\"https:\/\/form.jotform.com\/260085165902354\">T<\/a><a href=\"https:\/\/form.jotform.com\/260085165902354\">ravel Form<\/a> is 30 May 2026.<\/p>\n<p>More Than English cannot guarantee airport, station or other travel transfers where the <a href=\"https:\/\/form.jotform.com\/260085165902354\">Travel Form<\/a> is submitted late or incomplete.<\/p>\n<p>Transfers are guaranteed only where the travel arrangements fall within our published transfer arrangements, or where an out-of-hours transfer has been agreed with More Than English and any applicable supplement has been paid.<\/p>\n<h2><strong>Subject and Specialism choices<\/strong><\/h2>\n<p>16.1 Historically, More Than English has always successfully delivered students\u2019 first choice of study options. More Than English will always try to give students their first choice of Subject and\/or Sports Academy and Specialism options, but cannot guarantee this. Where one Subject or Sports Academy or Specialism option is not available for whatever reason, another option will be offered.<\/p>\n<p>16.2 Any requests for the changes to Subject or Sports Academy or Specialism choices made on the booking form must be made prior to May 31. Changes to Subject or Sports Academy or Specialism choices after May 31 (including changes to these after arrival) are not guaranteed and are made entirely at the discretion of More Than English.<\/p>\n<h2><strong>Other choices: \u2018extras\u2019<\/strong><\/h2>\n<p>17.1 &gt; The following choices are \u2018extras\u2019:<\/p>\n<ul>\n<li>Out-of-hours Airport Transfers (see 15.2.1)<\/li>\n<li>Extra Adventure excursions<\/li>\n<li>Unaccompanied Minor Assistance<\/li>\n<\/ul>\n<p>17.2 &gt; There is a supplementary fee for Golf Sports Academy, Golf Pro Specialism, Outdoor Leadership Pro Specialism and for Karting School Pro Specialism<\/p>\n<p>All \u2018extras\u2019 must be paid for prior to arrival.<\/p>\n<h2><strong>Cancellation of extras<\/strong><\/h2>\n<p>18.1 If a student decides to cancel an \u2018extra\u2019, no refund will be offered.<\/p>\n<p>18.2 If a student wishes to cancel an \u2018extra\u2019, the parent or agent must confirm this in an email to the school and no refund will be given.<\/p>\n<p>18.3 Where it is not possible to offer a particular \u2018extra\u2019 for whatever reason, either an alternative will be provided, or the cost of the \u2018extra\u2019 will be refunded in cash by being added to the funds in the student\u2019s pocket money envelope.<\/p>\n<h2><strong>Insurance<\/strong><\/h2>\n<p>19.1 More Than English provides all students with Personal Accident &amp; Travel Insurance from AmTrust Underwriting.<\/p>\n<p>Please note: More Than English purchases insurance for each student after the full course fees have been received.<\/p>\n<p>Please read the insurance summary carefully.<\/p>\n<h2><strong>Privacy and personal information<\/strong><\/h2>\n<p>20.1 By booking, you give More Than English permission to keep your personal details on its computer system.<\/p>\n<p>20.2 If you do not wish a video clip or photograph of your child to be used in publicity materials and on social media, you must indicate this on the Medical Consent form in the section on privacy.<\/p>\n<p>20.3 If requested that a particular child does not appear in social media, brochures or videos, More Than English will make every effort to ensure that the child in question is not the prime focus of a video clip or a photo (on social media or in publicity materials). However, parents should be aware that; nevertheless, their child may feature in the background of a photograph, for example as one child in a group photo; for example as one child in a group of 20 children visiting London.<\/p>\n<p>20.4 More Than English will not share your contact details with 3<sup>rd<\/sup>\u00a0parties, but certain details, for example, the name of a student, will be given, for example, to 3<sup>rd<\/sup>\u00a0parties such as coach companies that are used on the summer school.<\/p>\n<h2><strong>Complaints<\/strong><\/h2>\n<p>21.1 Complaints must be made in writing and sent directly to More Than English or to your agent within two weeks of the end of the course.<\/p>\n<h2><strong>Governing law<\/strong><\/h2>\n<p>22.1 These terms and conditions are the only ones that can be referred to in circumstances where there is a dispute between the student and the school. These terms and conditions are governed by English law and do not affect your statutory rights under English law.<\/p>\n<p>\n\t\t\t<\/div>\n\t\t\t<\/div>\n","protected":false},"excerpt":{"rendered":"Terms and conditions 2026 Downloads Terms &amp; Conditions as a PDF More Than English Ltd Last updated: January 31, 2026 These terms and conditions will come into effect when More Than English accepts your booking. Our acceptance of your booking is signalled by sending you a booking confirmation and invoice (one document). By booking a &hellip; <a href=\"https:\/\/affectionate-pasteur.212-227-183-170.plesk.page\/?page_id=744\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Terms and Conditions<\/span> <span class=\"meta-nav\">&rarr;<\/span><\/a>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/full-width.php","meta":{"footnotes":""},"class_list":["post-744","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/affectionate-pasteur.212-227-183-170.plesk.page\/index.php?rest_route=\/wp\/v2\/pages\/744","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/affectionate-pasteur.212-227-183-170.plesk.page\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/affectionate-pasteur.212-227-183-170.plesk.page\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/affectionate-pasteur.212-227-183-170.plesk.page\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/affectionate-pasteur.212-227-183-170.plesk.page\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=744"}],"version-history":[{"count":0,"href":"https:\/\/affectionate-pasteur.212-227-183-170.plesk.page\/index.php?rest_route=\/wp\/v2\/pages\/744\/revisions"}],"wp:attachment":[{"href":"https:\/\/affectionate-pasteur.212-227-183-170.plesk.page\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=744"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}